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Upgrade to Windows 10

Appointment for reinstalling GEM-CAR

After you upgraded all your computers to Windows 10, our technical support team needs to reinstall GEM-CAR on them. We then recommend that you contact us in advance to make an appointment before upgrading. You can reach us at the coordinates below.

Fees of $100 are applicable if we need to migrate an SQL database from an old server to a new computer.

Windows 10 license

To upgrade to Windows 10, you need a valid license. If it's not the case, see the links below to buy one from the Microsoft Store.

However, if your computers are older than 8 years old, we recommend that you simply buy new Windows 10 computers.

Upgrade to Windows 10

Upgrading to Windows 10 can take up to four hours and computers can't be used during the process. For this reason, you need to plan some time to complete this task. When you are ready, follow the steps below.

  1. To avoid losing data, back up your computers and the GEM-CAR database on an external drive.

  2. Download the Microsoft Upgrade tool and open it.

  3. Read the license terms and select Accept.

  4. Select Upgrade this PC Now and then select Next. The tool will download the installation files. This may take a while even if you have a high-speed Internet connection.

  5. Enter your Windows 10 license key and select Next.

  6. Read the license terms and select Accept.

  7. To initiate the upgrading process from your actual Windows installation, select Install. This way, you will keep all installed apps and documents. For more installation options, select Change what to keep and go to step 8.

  8. You can choose between three upgrade methods. To keep all installed apps, settings, and documents, select the Keep personal files and apps option. To keep all your documents, but delete all apps and settings, select the Keep personal files only option. To start from fresh and delete all apps, settings and documents, select Nothing. After having chosen an option, select Next.

  9. Finally, select Install to initiate the upgrade. The process may take several hours and the computer will restart a couple of times.